A 90 minute webinar session is designed to support adult social care providers who have received a 'Requires Improvement' rating or below by the CQC.

Who should attend: Registered managers, case managers, team leaders, nominated individuals, and owners for adult social care providers who have received a 'Requires Improvement' rating or below by the CQC.

The interactive session will allow time for questions and discuss:

• An overview of the CQC's inspection model
• Effective Action planning
• Implementing a clear audit process
• Evidencing consistent quality improvement

It is recommended that to enhance your knowledge of good practice that you also look at the other webinars offered including 'Introduction to Compliance' and 'Medicines' Management'. More details and schedule for these webinars is available here.