Auditing for Quality Improvement in Adult Social Care: Care Plan Audits

Who should attend: Registered Managers, Deputies, Senior Staff and Case Managers within adult social care who wish to know more about how initiating basic audit processes can strengthen continuous quality improvement and CQC compliance.

The session will cover:

• A basic outline to Regulation 9: Person Centred Care and Regulation 17: Good Governance (The Health and Social Care Act 2008 (Regulated Activities) Regulation 2014 (Part 3 as amended)

• Why should we audit care plans?

• Who should audit care plans?

• An example of a basic audit process for care plans

• The importance of audit action plans

• Closing the audit loop/reporting progress

This will be an informal webinar with an opportunity to ask questions. It will be ideal for those who wish to strengthen and improve the quality of their service and are new to auditing documentation. 

Auditing for Quality Improvement in Adult Social Care: Complaints Audits

Who should attend: Registered Managers, Deputies, Senior Staff and Case Managers within adult social care who wish to know more about how initiating basic audit processes can strengthen continuous quality improvement and CQC compliance.

The session will cover:

• A basic outline to Regulation 16: Receiving and acting upon complaints and Regulation 17: Good Governance (The Health and Social Care Act 2008 (Regulated Activities) Regulation 2014 (Part 3 as amended)

• Why should we audit complaints documentation?

• Who should audit complaints documentation?

• An example of a basic audit process for complaints documentation

• The importance of audit action plans

• Closing the audit loop/reporting progress

This will be an informal webinar with an opportunity to ask questions. It will be ideal for those who wish to strengthen and improve the quality of their service and are new to auditing documentation.  

Auditing for Quality Improvement in Adult Social Care: Medication Audits

Who should attend: Registered Managers, Deputies, Senior Staff and Case Managers within adult social care who wish to know more about how initiating basic audit processes can strengthen continuous quality improvement and CQC compliance.

The session will cover:

• A basic outline to Regulation 12: Safe Care and Treatment and Regulation 17: Good Governance (The Health and Social Care Act 2008 (Regulated Activities) Regulation 2014 (Part 3 as amended)

• Why should we audit medicines management documentation?

• Who should audit MAR charts/records?

• An example of a basic audit process for medicines management

• The importance of audit action plans

• Closing the audit loop/reporting progress

This will be an informal webinar with an opportunity to ask questions. It will be ideal for those who wish to strengthen and improve the quality of their service and are new to auditing documentation.